Thursday, 27 September 2012 19:22
Law and Regulations Buildings

Consumer protection and rights is the foundation for most utility regulations. In conformity, the majority of States in the country have enacted landlord/tenant regulations addressing the handling of properties when the service user is not the utility customer. Each State enacting unique regulations, as a result of NARUC collaborations, were able to maintain a consistent implementation across the country.

The spirit and intent of these regulations is to empower tenants with knowledge and rights into the utility and customer relationship, in which they have no participation. This empowerment ensures tenants are able to pierce the customer relationship, thereby gaining the ability to access essential services.

The development of TUNS™ specifically meets the requirements of the regulations, validating every aspect of the process within the regulations, and exceeding the regulatory requirements to ensure the utility company recovers revenue from the provision of service.