A proprietary financial and compliance account management process, administered as a business process outsource solution, combined with a field management component, the TUNS™ process extends to the tenant/user the right to continue service, when service is subject to termination due to customer-of-record/ property owner delinquent utility bills. TUNS™ closes a critical gap in utility account receivable management, ensuring cash flow from these delinquent high-user properties, while addressing issues of delinquency with customers-of-record.

• Due-process field notification (service to owners and tenants)

• Mailings and Property postings

• Property surveys and investigations

• Informational/organizational meetings with tenants

• Processing in the field (agreements/payments)

• Financial account management (billing/reconciliation)

• Scheduled and ad-hoc reporting

• Account audits

• Client Executive Account Manager